## Client

#### Aramsco

## Status

#### Completed

## Duration

#### 6 Months

## Location

#### Paulsboro, PA

## Challenges faced with their current product?

Our client had an existing product that was outdated. It needed to be modernized. Here were some of the issues with their older version:

- It used an older database that is not very scalable.
- It did not support multi-tenancy (multiple clients) on their older platform.
- It was not mobile friendly.
- The design and user experience was not modern.

## Deliverables/Benefits:

#### Multi-tenancy application:

This allows Aramsco to manage multiple clients from their admin screens within their product.

#### Make it Mobile Friendly:

Our developers and designers built the product to look great on both desktop and mobile screens.

#### Admin Rights:

The platform allows for different admin rights including supervisor access and inspection level access.

#### Make it Modern:

We worked closely with the Acuity team to modernize the feel, look and user experience.

#### Modules:

The final product included a number of modules including scheduling, inspections and a number of reports.

#### Migration:

All the data from the previous platform was migrated to the new platform.

## Here's a quote from Aramsco (makes us blush):

#### I have had the pleasure of working with Augment for a couple of years, and I must say,  their service is outstanding. From the moment I reached out to them, I was met with a  level of professionalism and attentiveness that surpassed my expectations.

One aspect that truly impressed me was their response time. Whenever I had a question or needed assistance, their team was quick to address my concerns and provide me with the guidance I needed. It's refreshing to work with a company that values their clients' time and understands the urgency of resolving any issues promptly.

But it wasn't just their responsiveness that left a lasting impression; it was also the quality of their work. Augment's programming expertise is truly top-notch. They demonstrated a deep understanding of my requirements and translated them into code that met my expectations.

#### Brian Barney,

e-Commerce Manager,

Aramsco, Inc.

### Augment’s Solution

#### Process Automation

- Introduced automation for repetitive and time-intensive workflows to minimize errors and enhance operational speed.
- Streamlined manual tasks, enabling staff to focus on strategic initiatives.

#### Centralized Data Management

- Developed a unified data platform to synchronize information across multiple departments.
- Enabled real-time data sharing and analytics for actionable insights, improving operational transparency and decision-making.

#### Scalable System Integration

- Unified disparate systems into a cohesive operational framework, ensuring seamless data flow and process alignment.
- Designed the architecture to support scalability, enabling easy integration of future systems and tools.

#### Customer Experience Enhancements

- Built a user-friendly interface for order management, simplifying the process from order creation to fulfillment.
- Improved backend processes to ensure faster service delivery and enhanced tracking capabilities for customers.

#### Secure Infrastructure

- Implemented a robust security framework to protect sensitive customer and operational data.
- Ensured compliance with industry standards for data privacy and protection.